Privacy Policy

Privacy Policy

Introduction

Welcome to http://garage-door-service-dallas.onlyhirepros.com! We, Garage Door Service Dallas (hereafter referred to as “we,” “our,” or “the Company”), are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at http://garage-door-service-dallas.onlyhirepros.com.
  2. Any mobile applications or software developed by us.
  3. All services and products offered under our brand.
  4. Interactions between users and our support team via emails, calls, texts, or other communication channels.

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. As an Authorized User: If you sign up to use our applications or services, we collect and process your account information for seamless service delivery.
  2. Website Visitors: When you visit our websites, we may gather data about your browsing behavior to enhance user experience and personalize content.
  3. Communications: We may reach out to you via newsletters, emails, calls, or SMS messages, which also falls under the scope of this policy.

Personal Data Collection

We collect a variety of personal information to improve our services and tailor experiences for our users:

  1. Account Information: Details such as your name, user ID, and password are required to set up an account with us.
  2. Payment Information: We securely process payment details, including card numbers, expiration dates, and CVV codes, for transactions on our platform.
  3. Financial Data: This includes banking information if you choose to link your accounts for faster payments or subscriptions.
  4. Purchase History: Records of your orders, products purchased, and associated prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to recognize and differentiate devices accessing our services.
  6. Location Data: Information about your geographical location when you interact with our map or location-based services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if left voluntarily.
  8. Social Media Information: If you choose to log in through social media accounts, we access the data made available by those platforms (subject to their privacy policies).
  9. Product Preferences: Details about your preferences and interests in our products or services.

Cookies

We employ cookies, a common technology used to enhance user experience:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring you can navigate smoothly.
  2. Preference Cookies: Used to remember your settings and preferences on our platform.
  3. Analytics Cookies: Help us understand user behavior, track trends, and measure the effectiveness of our website’s performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements:

  1. Account Information: We retain account details as long as your account remains active or until you request its deletion.
  2. Payment Data: Payment information is stored securely for transaction records and fraud prevention, but we do not store sensitive card details after successful transactions.
  3. Purchase History: We keep purchase records for a period defined by tax laws and business requirements, after which they are anonymized or deleted.
  4. Other Personal Data: The retention period for other collected data depends on its purpose and is either specified in our terms of service or complies with legal obligations. Once the data is no longer required, we ensure secure deletion or anonymization.

Security Measures

We prioritize the security of your personal information:

  1. Data Encryption: We use encryption protocols to safeguard data during transfer and storage.
  2. Secure Third-Party Processing: For certain services, we engage reliable third-party processors who adhere to strict security standards.
  3. Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of minors:

  1. We do not knowingly collect or solicit personal data from individuals under 18 years of age.
  2. If we learn that a child has provided us with personal information, we take steps to delete it and notify parents or legal guardians.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your data.
  4. Restriction: You can ask for restrictions on processing your data in specific situations.
  5. Data Portability: We will provide your personal data in a structured, commonly used format upon request.
  6. Objection: You have the right to object to the processing of your data for certain purposes.
  7. Non-Discrimination: You cannot be discriminated against for refusing to provide personal data or for exercising your data protection rights.
  8. Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team or relevant authorities.

Changes to Policy

We reserve the right to update this Privacy Policy:

  1. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.
  2. We will notify users of significant updates through email or other means.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our commitment to protecting personal data. By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.